- Field of Interest:
- Social Services
Opened in 2015 as a state-of-the-art facility, Martin Luther King Jr. Community Hospital (MLKCH) is a private nonprofit safety-net hospital dedicated to improving the health of South Los Angeles, providing both quality patient care and programs that address preventative health and social conditions that impact health.
As part of preparations for COVID-19, MLKCH launched a bi-lingual virtual assistant, “Mia,” a diagnostic tool to answer questions, screen for COVID-19 symptoms, describe risk factors, and navigate patients to appropriate care. Mia is currently operating on its website but MLKCH believes it is essential to build out Mia for its COVID-19 response and overall telehealth infrastructure.